THE RADICAL RMT
HOW TO PROVIDE LONG TERM PATIENT RESULTS
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If you ask your client "what do you need?" at each visit and you feel like you are living "groundhog day" by repeating the same treatments with an eagerness to get results but you never feel like you get to the root cause of the problem then this episode is for you! This guest knows all about the power of creating treatment plans for your clients that deliver results and creating systems in your practice to help you live your life in such a way that helps you fulfil your purpose as a health and wellness practitioner. With Joanna Sapir's expertise she will help you shift your mindset from freelancer to business owner and why implementing a client consultation will help you identify and work with your ideal clients to feel more fulfilled in your work. In this conversation, we’re talking about how any practitioner can implement this strategy for predictable income and real client examples to encourage you to take action. Joanna has even gifted listeners with a Free Masterclass to start managing your practice with purpose today!
BENEFITS OF CREATING PROGRAMS FOR YOUR CLIENTS
Patients crave direction when it comes to their healthcare. We can give them a program that delivers results over the long-term instead of approaching each session with a one-off and hope for the best approach. We constantly give our best each and every treatment but we fail to set the expectations that healing can take time- why do we put so much pressure on ourselves as bodyworkers to deliver results in one session? Setting up a program provides a journey for both you as the practitioner and the patient to achieve micro-goals that will play out into a complete program of treatment and home care that will achieve results.
HOW DO YOU FIND YOUR IDEAL CLIENT?
We know that massage therapy and bodywork is beneficial for everybody. But why treat everyone when you can treat the population of patients you love to work with and also those that you achieve the best results? Before a patient has even booked an appointment with you- you can provide a quality consultation to know whether or not you will be a good fit. First identify who you love to work with and who are achieving the best results with in your treatments. Check out this FREE MASTERCLASS: THE CLIENT CHAMPION FORMULA to go even deeper.
HOW DO YOU GET OUT OF THE FREELANCE MINDSET?
Being great at the hands on work that we do admittedly doesn't mean we are great business owners or entrepreneurs. We approach our massage career day by day and hour by hour and often hope that the patient will rebook. Creating a program for your client will give you the confidence that your schedule and your bank account will be full. Developing the mindset of long term vs right now is key to getting out of the freelancer trap.
WHY YOU NEVER ASK YOUR PATIENT "WHAT DO YOU WANT?"
It's never what the patient wants- they don't know what they want- you as the professional know what they need. Help your patient understand the root cause of their pain or condition, stand confident in your experience, and set the expectation that you can help them but healing takes time.
MORE FROM THIS EPISODE
How to set the expectations for long term results? What questions should we be asking our client? What does enrolling your ideal client look like? Joanna walks us through these topics and more, so press play on the episode wherever you get your podcasts and follow Joanna on Instagram @joannasapir
FREE MASTERCLASS: THE CLIENT CHAMPION FORMULA
Joanna Sapir has been a teacher and mentor for more than twenty years, from the classroom to the gym floor and now to wellness practices across the world. She works with established practitioners that are doing innovative and transformational work in their fields on the business-side of things like marketing, sales, and administration. Joanna's special ability is in helping practitioners step into true leadership of their businesses, find more fulfillment and purpose in their work, serve their clients more deeply - and create predictable income and streamlined systems while doing it. A San Francisco Bay Area native, she now lives in Sonoma County, is the mother of two teenaged sons, and is a national champion in Olympic-style Weightlifting.
I'm a girl who was told by my grandmother that I have magic hands and so I became a massage therapist. I love reading in bed, the combo of peanut butter and chocolate anything, and working from my laptop or phone with my dogs by my side. My mission? To help other massage therapists own their awesome and do what they love every darn day! Even if that love is not massage therapy.